About Elewa

You shouldn't have to face a confusing bill alone

Kenya's health insurance system changed fundamentally in the last two years. Most people are still figuring it out, often at the worst possible moment, standing at a hospital counter.

What Elewa does

Take a photo of your hospital bill. Elewa explains what's on it in plain language, suggests specific, respectful questions worth asking hospital staff, and then stays with you through the conversation, you tell it what they said, and it helps you figure out what to ask next.

If things don't get resolved after a few rounds, or if anything sounds urgent, Elewa prepares a clear summary and points you straight to the SHA helpline and official channels, with a ready list of exactly what to ask.

How it works

1
Photo your billRight there at the hospital, on your phone.
2
Get clarity and questionsPlain English, and specific things worth asking.
3
Talk it through, round by roundTell Elewa what they said, get the next step.
4
A prepared handoff, if you need itA clear summary and the right people to call.

What Elewa is not

Elewa is not affiliated with SHA, does not have access to your actual coverage or claims, and cannot tell you whether a charge is legally correct or entitled to be covered. It never asserts that a hospital has done something wrong. What it offers is clarity, better questions, and a calm presence in a stressful moment, always pointed toward verifying anything important with SHA or hospital staff directly.

Elewa was built to solve a real, current problem for a real person standing at a hospital reception. If you're a business owner curious what an AI-powered tool like this could look like for your own challenge, get in touch.